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Lesson: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12


Q-Society Lesson 11:
Networking and Negotiating Principles


Principle #4: Living in abundance is determined by the quality and size of our social network, and how much we care.

"Your network is like a garden, and you are the gardener. The meaning of your life is reflected by how well you manage your garden - your network" Aribowo Prijosaksono.

Networking is a synergy of your ability to communicate, build relationship and lead others.

3 Basic human Needs

3 Basic human Needs


6 Ways to make people like you (Dale Carnegie):
  • Genuinely interested to people.
  • Smile.
  • Remember names.
  • Be a good listener. Encourage people to talk about themselves.
  • Talk about other people interests (needs, dreams, hobbies, etc).
  • Make others feel important - and do it genuinely.

The art of listening (Les Giblin):
  • When someone speaks to you, look at his/her eyes.
  • Show your deep and genuine interest.
  • Move your body toward the speaker.
  • Ask questions.
  • Don't interrupt; on the other hand, ask people to talk more.
  • Keep in the speaker's topic.
  • Use the words from the speaker to tell your intention: "As you've said…….".

4 ways to make people feel important (Les Giblin):
  • Think that other people are important.
  • Pay attention to others.
  • Do not compete with others --> let them know that they impress you.
  • Know when to give critics --> care about their ego, make them feel important.

How to reach out:
  • Say hi (with nice and genuine smile).
  • Give and get name cards.
  • Attend every meeting invitation and be active in organizational meetings.
  • Make friends in every occasion.
  • Make a target to add friends everyday.


Negotiation

"Let us never negotiate out of fear. But let us never fear to negotiate." John F. Kennedy.

The Core Characteristics of negotiation:
  • They involve people.
  • Have the thread of conflict.
  • Use bargaining or bartering to exchange things.
  • Almost always involve face-to-face contact.
  • Are about the future.
  • Arrive at jointly taken decision.


Win-Win Solution

Win-Win Solution


Preparing your negotiation:
  • Decide what you need rather than what you want.
  • Decide your ideal, minimum and realistic values.

Some negotiation Principles:
  • "In baiting a mouse-trap with cheese, always leave room for the mouse."
  • "When the eyes say one thing, and the tongue another, a practised man relies on the language of the first."
  • "You can't hatch chickens from fried eggs."
  • "The thrill ain't in the winning, it's in the doing."

Negotiation Iceberg:
  • Visible Surface: stated objectives, policies and procedures, formal business relation.
  • The Hidden Depth: individual needs, desires, passion and feelings, individual values and beliefs, families and hobbies, character, etc.

Ways of behaving:
  • Submissive or passive behavior.
  • Assertive.
  • Aggressive or attacking behavior.

The Negotiation Process

The Negotiation Process


The Bargaining Zone

The Bargaining Zone


Begin your Negotiation

Begin your Negotiation


Breakdown and Deadlock

Stage of Recovery:
  • Keep your communication open.
  • Heal the rift.
  • Find a way to move forward together.

Look for outside help:
  • Conciliation.
  • Mediation.
  • Arbitration.




Lesson: 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12

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