Q-Society Lesson 11: Networking and Negotiating Principles
Principle #4: Living in abundance is determined by the quality and size of our social network, and how much we care.
"Your network is like a garden, and you are the gardener. The meaning of your life is reflected by how well you manage your garden - your network" Aribowo Prijosaksono.
Networking is a synergy of your ability to communicate, build relationship and lead others.
3 Basic human Needs
6 Ways to make people like you (Dale Carnegie):
- Genuinely interested to people.
- Smile.
- Remember names.
- Be a good listener. Encourage people to talk about themselves.
- Talk about other people interests (needs, dreams, hobbies, etc).
- Make others feel important - and do it genuinely.
The art of listening (Les Giblin):
- When someone speaks to you, look at his/her eyes.
- Show your deep and genuine interest.
- Move your body toward the speaker.
- Ask questions.
- Don't interrupt; on the other hand, ask people to talk more.
- Keep in the speaker's topic.
- Use the words from the speaker to tell your intention: "As you've said…….".
4 ways to make people feel important (Les Giblin):
- Think that other people are important.
- Pay attention to others.
- Do not compete with others --> let them know that they impress you.
- Know when to give critics --> care about their ego, make them feel important.
How to reach out:
- Say hi (with nice and genuine smile).
- Give and get name cards.
- Attend every meeting invitation and be active in organizational meetings.
- Make friends in every occasion.
- Make a target to add friends everyday.
Negotiation
"Let us never negotiate out of fear. But let us never fear to negotiate." John F. Kennedy.
The Core Characteristics of negotiation:
- They involve people.
- Have the thread of conflict.
- Use bargaining or bartering to exchange things.
- Almost always involve face-to-face contact.
- Are about the future.
- Arrive at jointly taken decision.
Win-Win Solution
Preparing your negotiation:
- Decide what you need rather than what you want.
- Decide your ideal, minimum and realistic values.
Some negotiation Principles:
- "In baiting a mouse-trap with cheese, always leave room for the mouse."
- "When the eyes say one thing, and the tongue another, a practised man relies on the language of the first."
- "You can't hatch chickens from fried eggs."
- "The thrill ain't in the winning, it's in the doing."
Negotiation Iceberg:
- Visible Surface: stated objectives, policies and procedures, formal business relation.
- The Hidden Depth: individual needs, desires, passion and feelings, individual values and beliefs, families and hobbies, character, etc.
Ways of behaving:
- Submissive or passive behavior.
- Assertive.
- Aggressive or attacking behavior.
The Negotiation Process
The Bargaining Zone
Begin your Negotiation
Breakdown and Deadlock
Stage of Recovery:
- Keep your communication open.
- Heal the rift.
- Find a way to move forward together.
Look for outside help:
- Conciliation.
- Mediation.
- Arbitration.
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